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Our Whatschat Core Features That You Must Have

Send Bulk WhatsApp Messages

Run Campaigns

Run Campaigns lets you send bulk WhatsApp messages instantly, reach all your customers at once with updates, promotions, or announcements. Fast, simple, and perfect for growing your business.

No more copy-paste fatigue, reach thousands instantly.
Stop missing customers, everyone gets the message at the same time.
End the confusion, send one clear, consistent update to your whole audience.
Avoid last-minute rush, schedule campaigns instead of scrambling.
No more guessing, track who received and read your message.
Stop targeting blindly, send campaigns to the right groups with labels and filters.
Marketing, Utility & Authentication

Create Message Templates

With Whatschat, you can create WhatsApp Cloud API message templates for everything your business needs: marketing, promotions, reminders, notifications, OTPs, authentication, customer updates, alerts, and more, so you can broadcast this templates to leads and customers.

Create Marketing, Utility & Authentication Message Templates
Marketing: Promotions, product updates, event announcements, seasonal campaigns.
Utility: Order confirmations, delivery updates, payment alerts, reminders.
Authentication: OTPs, login codes, account verification.
Assign, Label and Add Notes to chat

Multi Agent Inbox

Assign WhatsApp chats to different agents on your team, and each assigned chat triggers an email notification so no conversation is missed. Add labels to categorize chats and attach notes to keep important context handy.

Email notifications ensure agents never miss a conversation.
Assign chats to the right agent for faster responses.
Labels organize chats by type, priority, or campaign.
Notes track context, follow-ups, or special instructions.
Keep your team coordinated and every message accounted for.
Ai Response & Workflow Automations

AI & Automations

Automatically respond to WhatsApp chats using AI or pre-set automation to save time and improve customer experience. Basic replies can be triggered by specific keywords, while the flow builder lets you create rich interactive flows with buttons, links, images, and videos. This ensures every customer gets the right response, instantly.

AI Replies: Answer questions automatically based on your knowledge base.
Trigger-Based Replies: Set keywords to instantly respond to common queries.
Flow Builder: Guide conversations with interactive buttons, links, images, and videos.
Consistency: Deliver accurate and professional responses every time.
Save Time: Reduce manual effort and let your team focus on high-priority chats.
All Languages Worldwide Translation

Auto Translate

Translate incoming and outgoing WhatsApp messages instantly. Every message a customer sends is translated into your language, and every message you send is automatically translated into theirs. Supports all languages in the world, making global communication seamless.

Stop losing international leads, communicate with anyone, anywhere.
No more language confusion, understand and reply instantly
Avoid costly translators, translation happens automatically in real time
Save time, reply quickly without switching apps or copy-pasting
Never miscommunicate, your message always comes out clearly in their language
Automatic Reminders As WhatsApp Messages

Set Appointment Reminders

Send automatic reminders for scheduled appointments, whether physical or online, including meeting links, location details, and any additional information. Keep your clients informed and reduce no-shows effortlessly.

Stop missed appointments, remind clients automatically before every meeting
Reduce no-shows, keep your schedule full and predictable
Save time, no need to manually send reminders one by one
Provide all details, include meeting links, locations, and instructions in one message
Keep clients happy, ensure they are informed and prepared for every appointment
Brand It To Look Like Your In house Software

White Labeling

Allow your business to fully brand the Whatschat application with your own logo and name, making it feel like an in-house solution for your team.

Stop feeling like it’s a third-party app, make it look and feel like your own
Increase team adoption, employees feel comfortable using a platform that reflects your brand
Maintain consistency, all tools and dashboards match your company identity
Reduce confusion, your team immediately recognizes it as part of your business
Earn 15% Commissions On Every Subscription

Partnership Program

Earn 15% commission for one year on every subscription you refer to Whatschat. Simply apply, get your unique referral link, and start sharing to earn, it’s that simple.

Stop missing extra income opportunities, earn from your network effortlessly
No complicated tracking, we handle commissions and payments for you
Earn consistently, receive 15% for every subscription for a full year
Grow your earnings, refer multiple people and watch your commission stack
Link whatschat to any application you want

Supports API Intergration

Easily integrate Whatschat with any tool, application, or software of your choice using our webhooks, integration code, and clear instructions. Connect your workflows and systems seamlessly.

Stop manual work, automate data and chat flow between platforms
Avoid compatibility headaches, integrate with any software or tool you already use
Save time, follow simple instructions to connect your systems quickly
Keep everything in sync, your data and chats flow smoothly across platforms
FAQs

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Getting Started & Setup

What is WhatsChat?
WhatsChat is a professional WhatsApp Cloud API platform that helps businesses communicate, automate, and manage customer interactions efficiently. It combines messaging, automation, AI responses, multi-agent management, and integrations in one easy-to-use platform.
Do I need technical skills to use WhatsChat?
No. WhatsChat is built for businesses of all sizes. Non-technical users can manage campaigns, assign chats, and use automation without writing code, while developers can use our API and webhooks for full integration with other systems.
How do I connect my WhatsApp account?
You connect your verified WhatsApp Business account through our dashboard. Once connected, you can send messages, create templates, set automations, and integrate with your other tools.

Automation, AI & Translation

How does WhatsChat automation work?
Automation includes keyword-based replies, flow builders to create interactive conversation flows with buttons, links, images, and video, and AI-powered responses that handle common customer queries automatically.
Can WhatsChat translate messages?
Yes. All incoming and outgoing messages are translated in real time. Your messages are delivered in the customer’s language, and their responses are automatically translated into your language.
How can AI help my team?
AI can automatically respond to queries, suggest replies to agents, and manage repetitive conversations, reducing response times and letting your team focus on complex issues.

Messaging, Campaigns & Templates

Can I send messages to multiple customers at once?
Yes. Run bulk campaigns to deliver messages directly to your customers’ WhatsApp DMs, bypassing broadcast list limitations, and ensure high delivery rates.
What types of message templates does WhatsChat support?
WhatsChat supports the three WhatsApp Cloud API templates:

Marketing templates, for promotions, campaigns, and offers

Utility template, for updates, notifications, and reminders

Authentication templates, for OTPs and account verification
Can I schedule messages or campaigns?
Absolutely. Schedule campaigns and reminders in advance to reach your customers at the right time.

Team Collaboration & Integrations

How do I manage multiple agents?
Assign chats to team members, add labels to categorize conversations, and attach notes for context. Agents receive email notifications for assigned chats, ensuring efficient collaboration.
Can WhatsChat be branded for my business internally?
Yes. The white-label feature allows your team to use WhatsChat as an in-house tool with your logo, colors, and branding, creating a seamless experience.
Can I connect WhatsChat with other tools?
Yes. Our API and webhooks allow integration with CRMs, dashboards, and other software, letting you automate workflows and sync data across platforms.
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